Yard Sales 101 by Tania Angelo & Nancy Carroll
Part 3 in a series of 4
It's Monday, so it's time for part 3 of Yard Sales 101 which is a sort of yard sale etiquette lesson for those who are yard sale impaired! This is part 3 in a series of 4, if you missed the first two you can see them here:
Part 3 is about Customer Service.
Be friendly and pay attention! I don’t want to have to interrupt your very important conversation JUST to pay you. Like any marketplace, the customer comes first. If I am handing you money please take it and please give me my change… yes, it’s only a nickel in change… but that could buy something at the next yard sale! Also, please make sure you HAVE change! You’d be surprised to know the number of times we’ve gone to a yard sale and they forgot to get change… DUH!! Oh, and do not use a cash box. Keep your money on you at all times. We’re not going to rip you off, but there are some people who might. We’ve been to too many yard sales where someone made off with the cash box when the person’s back was turned.
On the above note, being friendly and paying attention does NOT mean staring at us or following us around explaining where you got every little thing we glance at! We’re probably not interested in the history of the item… telling us that your great-grandfather whittled it while sitting in his wheel chair on the front porch doesn’t make us want to pay more for it, it just makes us wonder why on earth you’d want to part with it… but we still want it for a quarter! If you don’t have anyone helping you with the yard sale that you can chat with WHILE you are still paying attention then play some non-offensive music or look at a magazine or something, so it isn’t an uncomfortable experience for us.
Make it easy for shoppers to test electronic items. If you’re selling electrical items, make sure you have an extension cord handy so that people can test them. No smart person is going to just take your word that your television “works great”. They’re going to want to see it in operation. Also, have some batteries on hand so that a prospective buyer can test that old Nintendo Game boy for himself.
Tania & Nancy
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